PHDream - Top online casino in the Philippines 2024

Q:How far back can I check my transaction history?

A:You can review your transaction record for up to 30 days.

Q:Where can I find game rules and instructions?

A:The game rules are accessible within the respective game window for users to reference.

Q:How can I access game result history?

A:Game result history can be viewed through the Members section in the home menu by clicking on Betting Record, though the display method might vary among gaming companies.

Q:What happens if my internet disconnects during a game?

A:In case of an internet disconnection during, before, or after a game, we’ll check the game history. If the game disconnects prematurely, it will resume upon your next login. For any issues encountered, please contact us promptly.

Q:Can I play games on my mobile device?

A:Yes, you can play slots online using a smartphone. Our online casino games are accessible via your internet browser or by downloading our app, available for Android and iOS devices.

Q:How many cards and bank accounts can I register?

A:You can register up to 2 cards under your account, and only one bank account is allowed per user account. Sharing one bank card among multiple users is not permitted. To modify or delete bank information, please contact us.

Important notice regarding bank information Ensure the accurate entry of bank details such as bank name, account number, and payee name. Modifications cannot be made after submission. While bank account information isn’t required during registration, it’s necessary before initiating a withdrawal.

Q:Is PHDream secure?

A:All information transmitted to and from the site is encrypted using 128-bit Secure Socket Layer (SSL) technology. Third-party security experts conduct multiple system and application security tests yearly. An Intrusion Detection System actively monitors network traffic 24/7 for any signs of attacks or intrusions.

Q:Is my account secure?

A:PHDream employs two different passwords for login and withdrawal. Additionally, users can utilize Google Authenticator for added security. Similar to encryption during data transmission, all information sent and received on the site is secured using 128-bit SSL technology.

Q:How secure are fund transactions on PHDream?

A:PHDream collaborates with international financial security institutions, utilizing advanced encryption technology to guarantee the safety of user funds during deposits and withdrawals. Users must enter their fund password for every withdrawal. Details cannot be modified after registration.

Q:What measures are in place for responsible gaming?

A:As a Responsible Operator, we prioritize player well-being and ensure that gambling remains a fun and safe activity. We offer expertise, guidance, and advice to help players maintain responsible gambling habits, ensuring it doesn’t negatively impact them financially or socially.